Seeking Advice
Our upstairs neighbor forgot to turn off the shower tap, which caused water leakage into the downstairs neighbor’s room. The ceiling there has been badly damaged.
The downstairs owner reported the issue to the management office, but no one has come to inspect the cracks. The damage is worsening, and there’s a real concern that the upstairs floor could eventually collapse, causing serious harm to the building.
Who should be held responsible in this situation?